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Natasha L Portfolio
Natasha L Portfolio

Client Success Management

Navigating GRC

My role is to bridge the gap between engineers and end users — translating complexity into clarity. Whether it's software or systems, I provide structured, accessible documentation that empowers users and supports client goals


Website, social media, proposals, documentation, presentations


By analyzing trends, monitoring performance, and coordinating cross-functional efforts, my goal is to turn a brand into a lasting asset that resonates with both customers and stakeholders.

IT & Tech

Building a brand from the ground up is more than crafting a logo or choosing a color palette — it's about defining a story, a purpose, and a promise.  At its core, this process begins with clarity: Who are we? What do we stand for? Who do we serve, and why does it matter? From these foundational questions, the brand I have built emerges not just as a visual identity but as a strong presence. Every element  is intentionally designed to communicate values, evoke trust, and foster connection. It's a long-term vision powered by authenticity, consistency, and relevance. The goal isn’t just to get noticed — it’s to be remembered, respected, and believed. This is my thinking behind building a brand from scratch: creating something real, resonant, and built to last.


Being part of a dedicated, innovative team of specialists motivates me to drive brand presence and evolve my skills and knowledge - iccs.co.za

"Natasha thank you for being so consistent, so self-driven, to realise our company's potential. It is an honour to have you aboard
Jakes van der Mescht, Chief Innovation Officer, ICCS

Enterprise Data Experts - UK - terahelix.io

The consultancy productizes data modelling frameworks in order to redefine disparate design architectures where procedural and analytical deficiencies within software and data applications create dysfunctional inter-operability ontologies. Project: website


I learnt a lot about the subject matter which prepared me to level up and tackle complex technological concepts

Cloud Service Partner - UK - futurematrix.co.uk

Specialists in cloud service frameworks. Project: website and written content for G-Cloud 13 application. Copywriting for documentation - tender bids

Learning the UK tendering process and being mentored by seasoned professionals was a milestone in my career

E-Commerce

Oswald & Grey

Start-Up Fragrance House - UK -oswaldandgrey.co.uk

An agency commissioned me to develop the brand on Shopify from ideation through launch. I developed the brand story, named the products, and produced social media captions in tandem with the product and design teams. Assigned tasks included taking charge of the email campaign, both on Shopify and Klaviyo. My contribution included photography (background image).


I was granted the privilege of  building the brand, naming its products and producing its content from ideation to launch













"I had the pleasure of line managing Natasha for a number of months at Twinkl Educational Publishing
when she was working for us as a Merchandise Marketing Executive, and can confidently attest to her
wide and well developed skill set, extensive marketing experience and knowledge, diligence within her
role, and her positive, professional attitude. Beck Smith, Merchandise Creative Operations Manager
Twinkl Educational Publishing

Education

I have always felt passionately about education and was delighted to have been engaged as a contributor across the spectrum - twinkl.co.uk
Adult Upskilling & Education - US
Educational Publisher - UK
Adult Upskilling & Education - US

"You've been an incredible help. Thank you, Natasha!" Jermaine Peguese, Head of Content, nexford.edu

Industry

Working with SCS gave me a new sector in which to gain knowledge and broaden my skills base - sterlingcs.co.za

Agricultural, Water Purification & Mining Resource Solutions - ZA

Medical

Building an extensive site with a procurement and ecommerce platform, overseeing site maintenance has been a highlight in my career 

Animal Bio-Pharmaceuticals - ZA - obpvaccines.co.za

OBP is South Africa's leading distributor of livestock vaccines. The entity serves individuals, farming communities and distribution partners locally, on the African continent, and internationally

Being invited to contribute to campaigns for top brands was both exciting and educational

Part of the Journey

A showcase of favourites that align with personal interests - presentations, websites

Estate Agency

Tasked to contribute to agency's investment portfolio for both local and international investors

Therapeutic Techniques & Wellness

E-book for salon specialising in natural therapies


Multi-disciplinary Dance Studio in Cape Town - dxdance.co.za

"Natasha is an excellent copywriter. She has a wonderful work ethic and demonstrates a high level of content writing skill. We are incredibly lucky to find her! " Sabrina Zhang, Account Manager, Steep Digital